RETURNS POLICY

Due to the nature of the products we offer (health/hygiene purposes) WE DO NOT ACCEPT RETURNS OR EXCHANGES UNDER ANY CIRCUMSTANCES, ALL SALES ARE FINAL. 

 Always check your products before opening, in an unlikely event that you received a damaged product, you should contact us and send us images immediately  BEFORE OPENING OR USING IT so we can start processing an item replacement after we send you a prepaid label to send the damaged item back to us after we receive the damaged item we will ship your replacement. 

Defective or damaged items need to be addressed within 24 HOURS after the item has been received {confirm delivery by tracking number} to be eligible for an item replacement. Items open/used will not be refunded, NO EXCEPTIONS

Please, contact us at: jorand-and-co@hotmail.com to request a refund.


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